{"id":2705,"date":"2021-06-30T09:00:44","date_gmt":"2021-06-30T07:00:44","guid":{"rendered":"https:\/\/www.klondike.ai\/index.php\/ways-ai-can-help-your-business\/"},"modified":"2023-06-07T14:39:01","modified_gmt":"2023-06-07T12:39:01","slug":"ways-ai-can-help-your-business","status":"publish","type":"post","link":"https:\/\/www.klondike.ai\/en\/ways-ai-can-help-your-business\/","title":{"rendered":"Ways AI can help your business"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2705\" class=\"elementor elementor-2705 elementor-2656\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c79f12 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c79f12\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-05b4234\" data-id=\"05b4234\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a252a6 elementor-widget elementor-widget-text-editor\" data-id=\"7a252a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"row flex flex--12 css-1v1axsl\">\n<div class=\"composite flex__item--md-12 flex__item--xs-12 css-8x0d4x\">\n<div class=\"inner-composite flex flex--12\">\n<div class=\"widget-column flex__item--md-12 flex__item--xs-12\">\n<div class=\"widget-row flex flex--12\">\n<div class=\"flex__item--md-12 flex__item--xs-12\">\n<div class=\"widget\" data-widget-id=\"ccdc073c-5af1-12fe-39ba-751e0f9b29ce\">\n<div class=\"lp-text-react lp-headline-react\" data-widget-type=\"LpTextReact\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row flex flex--12 css-1v1axsl\">\n<div class=\"composite flex__item--md-12 flex__item--xs-12 css-8x0d4x\">\n<div class=\"inner-composite flex flex--12\">\n<div class=\"widget-column flex__item--md-12 flex__item--xs-12\">\n<div class=\"widget-row flex flex--12\">\n<div class=\"flex__item--md-12 flex__item--xs-12\">\n<div class=\"widget\" data-widget-id=\"7cbb6698-7d89-1445-5613-c841cc86f136\">\n<div class=\"lp-text-react lp-headline-react\" data-widget-type=\"LpTextReact\">\n<p><strong><a href=\"https:\/\/www.britannica.com\/technology\/artificial-intelligence\">Artificial intelligence<\/a> (AI)<\/strong>, the ability of a <strong>digital computer or computer-controlled robot to perform tasks commonly associated with intelligent beings.<\/strong><\/p>\n<p>There is no way you can ignore AI beacause it is having a <strong>massive effect on the business world<\/strong> and that is going to continue. <strong>The global AI market size<\/strong> is expected to reach <a href=\"https:\/\/www.alliedmarketresearch.com\/artificial-intelligence-market\"><strong>169 million dollars in 2025<\/strong><\/a>.<\/p>\n<p><strong>AI has had a positive impact on the entire customer service journey<\/strong> so while it\u2019s still in early stages it\u2019s not going to go away. <strong>Some people have trust issues with AI however as it becomes ever more sophisticated this trust will build, especially when they become used to using it<\/strong>. Cars used to need someone to walk in front of them waving a flag &#8211; now they can drive themselves thanks to AI.<\/p>\n<p><strong>There are three types of AI that can help your business needs<\/strong>.<\/p>\n<ul>\n<li><strong>Process Automation;<\/strong><\/li>\n<li><strong>Analysing data to gain insights;<\/strong><\/li>\n<li><strong>Engaging with customers and employees.<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><strong>Process automation<\/strong><\/h2>\n<p>Using AI can help you <strong>automate repetitive tasks such as automating your emails or newsletter<\/strong>. It can also help you <strong>analyse the date<\/strong> you receive through sending these out to help you <strong>gain more traction with your customers<\/strong>.<\/p>\n<p><strong>Content marketing<\/strong> helps you get your product in front of customers. With more people <strong>shopping online<\/strong> you need to get in front of the right audience. <strong>AI can analyse your data and suggest the best strategies<\/strong> <strong>to get the most interaction or sales<\/strong> depending on what is important to you. It can help with <strong>keyword research<\/strong>, <strong>SEO<\/strong> and everything you need to <strong>get ranked<\/strong>. You have to be in front of the customers if you want sales. It can help you link to all the various <strong>social media tools<\/strong> and<strong> schedule your content in a way that works for your customers<\/strong>, for example\u00a0you can have the posts being sent to various countries at times that suit the audiences in those countries.<\/p>\n<p>You can use AI to <strong>automate several tasks in Customer Service<\/strong> in order to <strong>decrease your costs<\/strong> and, above all, offer an <strong>exceptional Customer Experience<\/strong>. An example of this by <strong>Klondike is the possibility to <a href=\"https:\/\/www.klondike.ai\/index.php\/tickets\/?lang=en\">classify and route the ticket<\/a><\/strong> that you receive without the intervention of a human being. <strong>The algorithms learn how to classify incoming requests of assistance and to who route and it does the job<\/strong>. <strong>That means that your employee has more time to offer the best assistance to your customer and reply to tickets faster<\/strong>.<\/p>\n<p><strong>Accounting and finance is also an area that has been significantly changed by AI<\/strong>.\u00a0 It doesn\u2019t mean those roles will disappear, but it means that they are now less likely to be areas where fraud can occur. Existing roles will change to be someone who performs a more advisory role and uses the information produced to solve problems while developing their relationship building skills.<\/p>\n<p>All of this analysis means that <strong>the repetitive tasks are automated<\/strong>, freeing up your time to focus on how to build your business. <strong>It also saves you money and reduces risks as asking your team to perform repetitive tasks is not the best use of their time<\/strong>. People are scared that their roles are going to be replaced by AI, while that is true for some tasks it also <strong>creates roles<\/strong> for people who can interpret this information and make decisions to grow the company. There are roles today no one had heard of ten years ago but this has always happened. <strong>It&#8217;s just change is faster these days<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>Analysing data to gain insights<\/strong><\/h2>\n<p>We know that most companies use <strong>ATS to screen candidates&#8217; CVs<\/strong>, reducing the tedious aspects of sifting through hundreds of CVs for each role posted. For tech hires though, <strong><a href=\"https:\/\/www.talent4gig.com\/\">talent4gig<\/a> has been developed an Artificial Intelligence that uses source code to analyse the skills of the candidates to match them with open positions while ignoring the traditional CV\u2019s<\/strong>.<\/p>\n<p><strong>Talent4gig&#8217;s AI platform has been developed to analyse over 10,000 parameters to produce a report that allows anyone<\/strong> (even those with no technical skills)<strong> to assess tech candidates<\/strong>. Candidates perform a coding challenge or link their github repository and our AI platform analyses this and produces a report to allow the hiring manager to easily understand their technical skills. It saves time for both the candidate &amp; the client. Clients love this technology as you can see from a testimonial from one of our recent clients.<\/p>\n<p><strong>Given the amount of data there is available at the moment it would be impossible to analyse this without AI<\/strong>. You can track what you do, what your customers do, what is happening in the industry and use this information to make informed decisions.<\/p>\n<p><strong>AI can help with cybersecurity<\/strong>, helping to increase security and fraud detection.\u00a0 It can automatically identify suspicious transactions and keep both your customers and your data safe.<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>Engaging with customers and employees\u00a0<\/strong><\/h2>\n<p><strong>Customers now want interaction in real time,<\/strong> they don\u2019t want to wait until normal office hours. They may not even be in the same country.\u00a0 <strong>Chatbots have been one of the most promising trends<\/strong>, increasing customer conversations and improving marketing.<strong> Our excellent <a href=\"https:\/\/www.klondike.ai\/index.php\/conversational-bot\/?lang=en\">chatbot<\/a> can be combined with the automatic routing and classification of the ticket<\/strong> that we saw before in this article. In this way <strong>they can automate even the reply to the most simple customer\u2019s tickets<\/strong> saving more time and offering an even better CX.<\/p>\n<p>AI can help analyse how your customers feel by analyzing their emotions and opinions in various online texts or voice calls, this can allow you to understand your target audience and any emerging trends and allow you to <strong>tailor your responses to each customer based on their requirements<\/strong>.<\/p>\n<p>As you can see <strong>Artificial Intelligence can give you company a huge advantage<\/strong>. To find out how we can help you,<strong> <a href=\"https:\/\/www.klondike.ai\/index.php\/contact-us\/?lang=en\">request a demo<\/a> with Klondike<\/strong> or\u00a0<strong><a href=\"https:\/\/www.talent4gig.com\/\">schedule a call<\/a> with talent4gig<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Artificial intelligence (AI), the ability of a digital computer or computer-controlled robot to perform tasks commonly associated with intelligent beings. There is no way you can ignore AI beacause it is having a massive effect on the business world and that is going to continue. The global AI market size is expected to reach 169 [&hellip;]<\/p>\n","protected":false},"author":70,"featured_media":2662,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.0.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ways AI can help your business<\/title>\n<meta name=\"description\" content=\"How Artificial Intelligence can help companies: automation, analysis and interaction (article in partnership with talent4gig)\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.klondike.ai\/en\/ways-ai-can-help-your-business\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ways AI can help your business\" \/>\n<meta property=\"og:description\" content=\"How Artificial Intelligence can help companies: automation, 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