FAQ Chatbot: the solution for your customer service

FAQ chatbot

FAQ Chatbot: the solution for your customer service Tables of contents Customer expectations have changed today. 90% of users consider an immediate response from brands a very important factor in customer service. Meeting these expectations is one of the most important challenges for companies. The perfect tools to facilitate this work are the FAQ Chatbot. […]

7 tips to improve the CX of your customers

7 tips to improve the CX of your customers

7 tips to improve the CX of your customers Tables of contents The Customer eXperience (or CX) is the result of the interaction between a company and its customers throughout the duration of their relationship that goes from the knowledge of the brand to the post-purchase. It consists of fundamental elements such as the customer […]