FAQ Chatbot: the solution for your customer service

FAQ chatbot

FAQ Chatbot: the solution for your customer service Tables of contents Customer expectations have changed today. 90% of users consider an immediate response from brands a very important factor in customer service. Meeting these expectations is one of the most important challenges for companies. The perfect tools to facilitate this work are the FAQ Chatbot. […]

Chatbot: history and applications

chatbot

Chatbot: history and applications Tables of contents The Phenomenon of the Chatbots Chatbots are Artificial Intelligence (AI) solutions designed to simulate an intelligent conversation between a machine and a human being. Thanks to AI, these software are able to entertain with the user a logical conversation by simulating human behavior on digital channels (such as […]

How to easily automate business processes (internal and external) with a chatbot

Chatbot to automate business processes

How to easily automate business processes (internal and external) with a chatbot Tables of contents The chatbot phenomenon Technology is becoming increasingly important for the modernization and support of companies, especially as a result of the ongoing global pandemic. Our lives have changed, as has the way companies manage communication with their customers. With the […]