OCR: the revolution in document capture
OCR: the revolution in document capture Tables of contents Optical character recognition or OCR is a technology that has revolutionized the document management process in many areas such as legal, banking, education, healthcare, finance, and government. This technology saves companies time and money by helping them meet today’s challenges such as digitizing and dematerialising paper documents […]
FAQ Chatbot: the solution for your customer service
FAQ Chatbot: the solution for your customer service Tables of contents Customer expectations have changed today. 90% of users consider an immediate response from brands a very important factor in customer service. Meeting these expectations is one of the most important challenges for companies. The perfect tools to facilitate this work are the FAQ Chatbot. […]
Chatbot: history and applications
Chatbot: history and applications Tables of contents The Phenomenon of the Chatbots Chatbots are Artificial Intelligence (AI) solutions designed to simulate an intelligent conversation between a machine and a human being. Thanks to AI, these software are able to entertain with the user a logical conversation by simulating human behavior on digital channels (such as […]
Klondike Glossary of Artificial Intelligence
Klondike Glossary of Artificial Intelligence People often see Artificial Intelligence as robots that come to life to interact with humans. But AI is much more, and in order to understand its meaning as a whole, it is first necessary to deepen many other terms. Klondike decided to create a Glossary of Artificial Intelligence to allow […]
Artificial Intelligence and Chatbots at the service of Marketing
Artificial Intelligence and Chatbots at the service of Marketing Tables of contents Artificial Intelligence (AI) is now increasingly widespread and known. Although it is often associated with science fiction themes that have always fascinated humans, in recent years has invested a lot in this field of research that has proved indispensable for many businesses. Now […]
The Italian Startup Software AI Landscape
The Italian Startup Software AI Landscape Now online an ambitious research project: for the first time a complete mapping of Italian startups developing artificial intelligence (AI) algorithms is available for everyone. The goal of the project is to facilitate the interaction between startups and companies, increasing the competitiveness of the entire ecosystem at an international […]
Klondike at the 4YFN of Mobile World Congress
Klondike at the 4YFN of Mobile World Congress Tables of contents After our participation at Lisbon Web Summit 2021, Klondike has returned to another European and international event: the Mobile World Congress in Barcelona, organized from 28 February to 3 March. Our participation (at the internal event 4YFN – For Years From Now dedicated to […]
Artificial Intelligence and the future of CRM
Artificial Intelligence and the future of CRM Tables of contents The needs and requirements of consumers are constantly changing. Companies must intercept customer requests in advance and predict any changes of preference. A personalised experience from the early stages of pre-sales and an effective customer support are two primary factors that lead to the choice […]
AI History: innovations of the 90s and Deep Blue
AI History: innovations of the 90s and Deep Blue Tables of contents After a first winter, in the 1980s interest in Artificial Intelligence was rekindled. In addition to the increase in funds and investments in research projects on AI, there was a rediscovery of knowledge-based systems (originally developed by Edward Feigenbaum in 1965), which went […]
OCR, when documents become digital
OCR, when documents become digital Tables of contents Much of the information used today in business processes is now in digital format (e.g. spreadsheets, text documents, email communications, etc.). Although physical paper documents such as business cards, labels or receipts still play an important role, their scope is much more limited and having an editable […]